Privacy Policy

Privacy Policy for EcoWater Central Minnesota

Effective Date: July 28, 2026

1. Introduction

EcoWater Knoxville, our values your privacy. This policy explains how we collect, use, share, and protect your personal information when you visit https://ecowaterknoxville.com/ use our services, or contact us.

2. Information We Collect

a. Information You Provide

Account and Order Details: Name, business name, shipping/billing address, phone number, email, and payment method when placing orders.
Communications: Any information you send via email, contact forms, or service inquiries

b. Automatically Collected Data

Usage Information:IP address, browser type, pages viewed, referral source, timestamps (via cookies and server logs).
Device/Technical Data: Device type, operating system, and other technical info.

c. Third-Party Sources

Analytics providers (e.g., Google Analytics) and shipping/payment processors may supply limited service-related data.

3. How We Use Your Information

We may use your data to:

Process orders, payments, and invoices
Communicate via email/phone with service or product updates
Improve services and order experience
Analyze site usage and trends
Comply with legal and tax obligations

4. Legal Basis for Processing

Contractual Necessity: To fulfill orders and maintain your account
Legitimate Interests: For analytics, site improvement, fraud prevention
Consent: For marketing emails (you may opt-in anytime)

5. Sharing Your Information

We may share your information with:

Service Partners: Payment processors, shipping carriers, CRM/email providers
Legal Authorities: As required by law or to prevent fraud
Company Transfers: During mergers or sales, with notice and data subject rights protected

6. Cookies and Tracking

We use cookies and similar technologies for necessary site functions, performance analytics, and marketing. You may opt out of non-essential cookies through your browser.

7. Data Retention

We retain your personal data only as long as necessary to fulfill its original purpose (e.g., process orders, maintain records for legal/tax reasons, or until you request deletion).

8. Your Rights

Depending on your jurisdiction, you may:

Access, correct, or delete your data
Object to or restrict processing
Withdraw consent for marketing
Lodge a complaint with a data protection authority

9. Data Security

We implement industry-standard practices—SSL encryption, access control—to safeguard your data. However, absolute security cannot be guaranteed.

10. Children’s Privacy

Our services are intended only for businesses and individuals aged 18+. We do not knowingly collect data from minors.

11. International Transfers

If you are located outside United States, please note your data may be transferred to servers in United States, and processed under its laws.

12. Changes to This Privacy Policy

We may update this Policy occasionally. We’ll publish updates on this page with a new effective date.

13. SMS/MMS Messaging and Mobile Information

If you voluntarily provide your mobile phone number and separately opt in to receive SMS/MMS messages from EcoWater Knoxville, we may collect and retain your mobile phone number and information relating to your SMS consent and opt-in preferences. SMS opt-in may occur when you provide your mobile phone number through an EcoWater Knoxville website form or other available enrollment method and affirmatively consent to receive text messages. Providing consent to receive SMS messages is optional and is not required to purchase products or services.

When you opt in to receive SMS/MMS messages, your information may be used to send the types of messages you have authorized, including appointment confirmations, appointment reminders, scheduling information, service updates, customer support communications, and, where separately authorized, promotional messages, special offers, discounts, and other marketing communications. Message frequency may vary. Message and data rates may apply.

You may withdraw your SMS consent at any time by replying STOP to any text message received from us. You may reply HELP for assistance. You may also contact EcoWater Knoxville at 865-419-3623 with questions regarding our SMS messaging program.

No mobile information, SMS opt-in data, or SMS consent information will be shared with third parties or affiliates for their own marketing or promotional purposes. Mobile information and SMS opt-in data will not be sold or used for purposes unrelated to providing the services and communications requested by the customer.

We may share mobile information with service providers and subcontractors that assist EcoWater Knoxville with business operations and the delivery of requested services, including messaging providers, customer relationship management providers, scheduling providers, customer support providers, and other vendors that process information on our behalf. Such providers may use the information only as necessary to provide the services for which they have been engaged and may not use SMS opt-in data for their own independent marketing or promotional purposes.

For additional information about our SMS messaging practices, including opt-out instructions and other messaging terms, please review our Terms of Use.

14. Contact Us

For questions or privacy requests, please contact:

Business Name	Address	Phone
EcoWater Knoxville	3035 Louisville Rd, Louisville, TN 37777	865-419-3623